Ordered new service for 3 phones and 2 Galaxy Tablets advertised for Black Friday deals. 1st call at 7 am pst, but they were having issues with the system and could not complete the order so I was told they would call me back. They didn't and I contacted them 2 more times that afternoon and was ...
I normally do not go through my cell phone bill thoroughly because it is usually within $5 or $10 each month and I know that my wife will on occasion use 411 while she is on the road. We have a family plan with four phones split up between my wife, stepdaughter, son-in-law and myself and we do not ...
I was a satisfied customer of Verizon wireless for two years until they charged me over $500 in bogus roaming charges which they then refused to remove from my account. I was living in Duluth when I got my phone. I later met a man who lived in Northern MN and began travelling to see him in March. I ...
My wife and I devorced. I move 1000 miles away. Before leaving I called Verizon Wireless and told them she would be keeping the phone and that we wanted to put it in her name. They said "No Problem" they would send her the forms to fill out and it would be put in her name. They sent the ...
I received a bill for my wireless account I have had for 5 years. The amount was 271.23, I called Verizon and they explined I went over my minutes and did not have free Verizon to Verizon on my plan. Albert the rep.in Texas offer to reduce the amount if I changed plans at an additionl 10.00 a month ...
Verizon wireless has 3 times (that I caught) in 3 years changed or modified my account without my permission. The most recent was all of a sudden I was receiving text messages which I never received before. I found them bothersome because they were "spam" messages. My husband pays my ...