Hi, I am so frustrated with this company, and with the fact that they tried to rip me off twice after assuring me that it would not happen again, that I thought it best to report this online. I ordered SBC Yahoo DSL in March and told them that the 12 month contract was not a good option for me, as ...
I have spent a approximately 4 hours from November trying to get my phone order accurate. They continue to charge me for every phone call I make. I have asked for a revised bill with no results, I have asked to talk with the Supervisor, they promised he would call back in 5 minutes - that has been ...
I have been a customer of SBC Ameritech for quite some time. I recently called to have a service added to my home phone. As, usual, a representative offered me a "great deal" on another service. He mentioned several services to me, but the one that caught me eye was a cellular phone. He ...
In mid January I had called to cancel my autopayment because this would be my last bill from Ameritech and I wanted to avoid having problems. The customer service representative assured me it would be cancelled. When I received my next bill I noticed the bill was still going to be taken out of my ...
I have been a customer of Ameritech's for nearly 15 years. I called a few months ago to go over a discrepancy on my bill. As always, the representative goes into their "spill" about the services that SBC-Ameritech offers. They had a new package they were offering that matched what I was ...
I had been a customer of Ameritech for over 30 years. Due to a personal situation, I requested my home service be shut off. When I requested the service be turned back on, customer service took my order and suggested I should change the type of service I had been using. Previously I had 2 lines ...