I have been trying to reach FCNB for months. You cannot reach a live person. When you enter the correct number to reach a customer service rep you get disconnected. I was trying to use the card at a hospital for an injury and the card was declined. I have NEVER received a letter stating the company ...
After moving 10 months ago, I was not receiving my statements from FCNB (even though the proper change of address was submitted to the post office well in advance). Each month for the past 10 months, I would call and complain that I had not received my statement. For the first month, they didn't ...
I don't know if I am being ripped off, but I can not get a real person to talk to about my account. I am a cancer patient that has been put on medical disability and my payment date needs to be changed so I am not late with payment and don't mess up my excellent credit rating. I have several 800 ...
This is not a rip off. It has to be a crime and against the law. These are the rudest people I have ever dealt with in my life. I began getting phone calls several weeks ago saying I was late with my payments. I knew that I wasn't. I tried giving them check numbers and amounts, etc. They would not ...
First of all, I got a Newport News Charge about 4.5 years ago. I never had a problem with them. Then I got an offer for a FCNB charge card, Visa. I was never told that they were going out of business and charged me my annual fee back in November, they told me beginning March 7 the charges for ...
In January 03' I received in the mail two checks from FCNB with an offer that if I were to use these checks I would get a reduced rate of 5% until the end of my billing cycle in July 03'. I decided to use one of the checks on March 8th'. I then received in the mail on March 10th a "NOTICE OF ...