I really dont usually complain much... But the service I have recieved from Pats Small Engine is not up to snuff. I ordered a bearing kit for a Polaris atv. Placed the order, recieved confermation. 11 days later still have not recieved the item. Called Pats, talked to a lady who advised me they had ...
I went to their site and saw the very pulley I'd been looking for. Not wanting to pay the outrageous price local stores were asking, I decided to order 2 of them, 1 spare. The very minute I hit order on the site I saw it was the wrong part. I shot 2 emails to them to let them know it was the wrong ...
I bought a carburetor for my older model (approx 1988) Troybilt Chipper vac. The carburetor design must have changed as the throttle linkage was different on the new one, and would not work. I sent three emails asking for an authorization to return the item for credit less the restock charge. I ...
These people do NOT notify you when they have a back-order as promised on their web sight! They do not answer Emails. I waited FIVE weeks for my parts only to get a wrong part. After two weeks I was told that they had shipped, then two weeks later I was told that a part was backordered but would be ...
Pat's Small Engine is a waste of time to do business with. I purchased a snowmobile clutch from Pat's. They sent me someone elses order. When I called them to let them know that they sent me the wrong order, they insisted that it was my fault and being very rude about it. There was a 17 year ...
Pat's Small Engine is a waste of time to do business with. I purchased a snowmobile clutch from Pat's. They sent me someone elses order. When I called them to let them know that they sent me the wrong order, they insisted that it was my fault. There was a 17 year difference between the part I ...