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Phone: 6782507375
Found 4 reviews / complaints

Alcatraz Media
Washington Dc Night tou

I was visiting my grand daughter in Dc and she bought us tickets at Alcatraz media for a night tour. We were told to go to Union Station to catch our bus by 7:30 PM we arrived early not wanting to miss our bus. The bus never showed up. We called the number on our e tickets and talked to Beatrice, ...

DC Tours/Alcatraz Media
Changed my reservation and refused to refund money even though it was they that made the change. They also told untruths and called me a liar when I tried to fight the charge via my bank

My family and I scheduled a Twilight Harbor Cruise for Saturday, June 25. My mom and nephews were flying into DC that morning and we figured a boat cruise would be a nice way to end their first day of sight-seeing in DC. Unfortunately, a few days prior to the boat cruise, an employee, Andrew, from ...