I placed an order with this company 29 March. After waiting what I consider an ample timeframe and the product was no where in the vicinity of my letterbox, I put in a request to cancel my order. This was only after a reply on 19 April I received that my parcel was expected to be despatched from ...
Purchased a pair of shoes on howcool.com in april waited 2 months to be constatly told my order would be delayed, i asked for a refund of my money and im still waiting for my refund! They a quick to take the money out but delaying putting it back in. Always Excuse after excuse on my money being ...
I placed an order for two pairs of shoes with howcool.com. I waited the 4 weeks and nothing arrived. After 9 weeks waiting I said I'd like a refund. They organised a credit (which took another 4 weeks), and when I said I wanted a refund I got no response. I have now been mucked around with the 'you ...
I fully followed Howcool's return policy and after months of repeated emails requesting a refund and four responses indicating that a credit would be recieved within 72 hours I still have not recieved my credit. A copy of their response follows: Dear Kenneth Graham, Thank you for contacting us. We ...
I put an order in for a product on 2 January they took my money out immediately. 4weeks later I hadn't received my goods. They said it's on back order will be ready in 3 weeks. Another three weeks past still got nothing. Had to email them twice to get a generic response. Again they said its just a ...
So I placed my order with HowCool.com on January 30th. I bought 4 items and they deducted the money from my bank account right away. I waited the 4 weeks just like they said it would take & received nothing. After trying to contact the company numerous times I never got a reply or response. ...