July 30 I went to Sears to get new tires put on my Chevy HHR SS. This car requires 18" high performance tires. I was the only one in the waiting room and waited 3 hours for them to put the tires on my car. I kept seeing the guy from the front desk going back to the lift where my car was and ...
I would like to voice a complaint about the Sears Auto in Lake Grove, NY. 4/10 -10 am: Went in for a new battery and was told that the alternator was weak. Service rep. #1 ordered alternator from auto parts store, told me it costs $200 and to call back tomorrow. 4/11 - 9:30 am: Called Sears Auto ...
I had four brand new tires put on and 7000 miles later (while I was changing oil) noticed both front tires badly worn on inside, down to the metal belt on one of them. Company attempted to place blame elsewhere, but all evidence indicates poor wheel alignment. They tried to blame ball joints (which ...