I bought a new truck in Feb and was excited because this was my first new auto purchase. So imagine my shock when less than 2 weeks after i purchased the truck, my check engine light comes on. I couldnt get it into service for 3 days because they were booked.in the meantime the next morning i was ...
Bought 2001 Dodge Dakota Quad Cab 4WD from Lou Grubb Dodge, Phoenix, AZ. Originally sales representative was told who to finance through. Upon taking it on himself, our choice financing company was not even contacted making our decision for getting a warranty through our financial institution ...
Much like the previous report on Lou Grubb Financing department the Names remain the same the next customer arrives with another complaint about unfair, unethical, and plain fraudulent lending. I started my quest for a 05' Dodge Magnum RT in early spring. I had been waiting for this car for a long ...
I purchased my new 2004 Dodge Ram, through Lou Grubb Dodge, on 01-03-04. I, as well as Steve, Finance Manager, signed off on the paperwork. The truck was mine, I drove it home. One week later, I received a telephone call from Steve, informing me that I need to put another $1,000.00 down. I had ...
My 1994 Dodge pickup had a leak in the stearing gear box. I looked up the gear box in my service manuel to see if I could fix the leak. It seemed simple enough to do but I ran out of time before my trip. I called Lou Grubb service and spoke with Tim Hodder, the service advisor and explained the ...