I ordered 16 items, worth $290 for a new and important work project. My mother paid for them as a Birthday gift, but listed my email as a contact point. A few days before I received my package I got a "refund conformation" for $51 email with no further info on what was refunded. I got the ...
This morning I added to the list of complaints filed against Sugarcraft with the Ohio Attorny General's office, Consumer Complaint division. All this over $16.80. I did send the string of emails between Joyce and me to show the AG office that this woman is notstable. It all started so well. I ...
This is a horrible company to deal with. Nothing is delivered on time, or what it is advertised to be. Out of 5 orders one was what it was advertised to be. I put in an order for an edible label for a wine bottle, I sent an actual photo -a jpg file - that I produced on Jan 30th, they kept saying it ...
Please note I have placed an order with this company in the past and had a good experience with it. However, this time one of the items i required for an upcoming cupcake wedding order was on back-order for two weeks which was unacceptable (i had to have this item) I called them back to let them ...
I have ordered from sugarcraft twice. The first time it was a small order, less than $50. I had ordered some lemon extract and other items. When the box arrived, it showed signs of extreme damage, and liquid that had dried on the box. I didn't want to jump to conclusions, so i opened the box. The ...
I was doing some on-line shopping. I had a shopping compiled with about 30 dollars worth of goods. I went to check out and they asked for my credit card information without telling me what the shipping charges would be. I e-mailed them and asked how much it would be. Someone e-mailed me back and ...