Hi I sent my gold to the British Gold Refinery on 5th Feb with their next day delivery service. I left messages asking if had arrived, finally went online to find it had been. I then left other messges finally speaking to 'Peter' at 16.56 on the 8th. He said they were still assessing it and would ...
I posted off some gold items to British Gold Refinery which they acknowledged receiving on 13th Feb and emailed me to say someone would be in touch with me once the items had been evaluated. Since then nothing at all despite several calls to their telephone 0800 014 8222 which just goes straight to ...
I sent a 24 carat gold bracelet to The British Gold Refinery they said it was only 9 carat gold even though it was hallmarked as 24 carat. They paid me £44-15 even though it was worth over £200 I asked for my bracelet back they said I had to pay an additional £50 returns fee I refused. I had a ...
I sent BGR my goods on 14th Feb was called the following day saying due to the weekend they would get back to me within a few days with a quote. Since then I have heard nothing at all I have called and e-mailed several times but nothing at all. This company area total SCAM do not send your goods to ...
Exactly the same... Sent an item worth £150 when bought new to the British Gold Refinery on the 3rd January. Wish I never had. Was told they would give me £20 for my item so requested it to be sent back. Still haven't received it after many emails, phone calls which go through to answer phones. ...
I sent 177g silver of 925 quality to the British Gold Refinery on 4 Jan. I have had no contact from them since, despite my package being delivered and acknowledged as delivered to them. I sent them an email on Friday 12 Jan to say if I had not heard from them by 5pm on 14 January that I would ...