I have repeatedly called their Rebate department to get an issue resolved. I purchased a TMO To-go phone. I sent in the rebate form and all required materials. I kept the phone active from its activation date for 90 days, after which I forgot to add a refill card. The rebate only required it to be ...
My fiance and i purchased a phone from tmobile. Upon recieving the phone we noticed that the phone was not working properly. While waiting for the exchange to arrive our original phone began to work properly. We ofcourse returned the replacement phone that was sent to us. I gave 4 different ...
The T-Mobile promoted cellular phone from HTC has earned the reputation for the most defective cell-phone on the market... I bought the HTC Dash along with a 2-year contract with T-Mobile in the end of April. Within a month the LCD screen cracked while being in my pocket. Due to the fact that I ...
T-Mobile customer service reps refused to send me itemized copies of my bills so I closed my cell phone account. Then T-Mobile charged me an early termination fee of $200.00 even though I have been with T-Mobile as a customer for five years continuously. This is unethical and illegal. Despite six ...
When I first signed up, I clearly stated I needed 2 phones: one for my mother 70 miles away and one for myself. Without hesitation, TMobile stated it could be done being we live in the same state. After getting the phones and setting it up and calling Mom on her new phone, it was not very good ...
This is sort of my last resort to my problem. About 3 months ago, I was in the mall with my sister. She had been talking to a man named Vahit at a T-mobile kiosk. When I met up with her, she told me he had a great deal on a cell phone plan. I hadn' had a cell phone in 3 weeks, and really didn't ...