Since the purchase, we have two chairs that are always in need of the frame work being repaired. The dealer tells us that the company has sold out and parts are unavailable. The dealer refuses to refund our money for the chairs and we can't get them repaired. ...
We purchased a set of Berkline/Benchcraft furniture in 1991 (a sofa, a reclining loveseat, and a swivel rocker recliner) the furniture itself is in excellent condition, as matter of fact the sofa a swivel rocker recliner has hardly been used except on holidays. In July of this year the mechanisms ...
I purchased brand new berkline furniture (reclining sofa and loveseat) from raymour and flanigan in orchard park which I paid out 1795.81. The furniture came with a 1 yr warranty from berkline and an in home gold protection plan (5 yr) from Guardsman which i had to pay 129.95. I purchased the ...
Purchased a leather recliner with massage unit in Dec. 22,1998. It didn't work the day the chair was delivered, it took 11 months, 2 weeks to get the part from Berkline. A letter was written to Berkline, no answer. The leather is sticky, color came off, leather feels like sand, wrote to Berkline, ...