I bought an Apple iPhone in November, and generally loved it until May, when the screen shattered after falling a foot onto a patio. I set up a repair online using Apple's webiste and in a few days apple sent me an envelope containing a dock, i obviously didn't need a dock but they sent a return ...
I purchased a MacBook Pro in November. Prior to the expiration of my one year warranty, I've had several component failures. Since being without the laptop affects my work productivity, I put the repairs off and figured I'd just bring it in with a laundry list of items just before the warranty ...
I bought an album on iTunes a few weeks ago, but was billed for the same album twice. The album cost me $16.99 and I had to pay it twice because of an error on Apple's part. I contacted them and they insisted that it was my fault, even thought it had all the characteristics of a billing error. I ...
I purchased the ebook "The Kid Stays In The Picture" by Robert Evans from iTunes. They very clearly advertise that the book is unabridged, but is most certainly is abridged. When I requested a refund of my money, I received an email telling me that there are no refunds, and that iTunes ...
My son purchased - on line - an ipod mini. As received, the product did not work. We sent the ipod back to Apple and the same ipod was immediatly sent back with a note that it worked fine (note: I said immediatly sent back - I doubt that anyone actually unpacked it.) We tried to use the ipod with ...