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Found 27 reviews / complaints
Page 3

Acer America
The company refused to replace the external hard drive for me which I purchased in September. It came with netbbook that I had to call technical support not in one month after i bought it. Thei

I purchased in September an Acer Aspire netbbook and it came with the accessory kit which included the mouse, the external hard drive and the mouse. I had to contact technical support several times on this brand new netbook. The usb port on the external hard drive broke. It is the piece inside the ...

Acer America
Cracked screen defect

My daughter's Acer netbook screen developed a crack without a reason. We contacted Acer and was told to send in the netbook for repair. They did not provide postage, I had to pay to send it in using either fedex or UPS. After sending it in I received a call from Acer saying that the cracked screen ...

Acer
My problem is with the tech support. You cannot talk to anyone and the web support is horrible. Finally my only option was to request repair and I had to send the monitor to Texas from Florida on my

I am writing to complain about the service from the Acer Corps. I bought an Acer monitor and was told by the salesman at CompUSA that there was a 3 yr warranty. However the monitor sound and monitor system buttons do not work. I was unable to talk to anyone and the web support was horrible. My only ...

Acer America Corporation
Acer Aspire 5100-3019 failed prematurely and Acer stalled me from getting it repaired under waranty until the waranty had expired

In April I purchased an Acer Aspire 5100-3019. Prior to purchasing this computer I checked out Acer on the Internet and I was led to believe that Acer was one of the best laptops made. Since I could not find any bad reviews for this model and since the price was very reasonable for the features ...

Acer America Corporation
Acer Customer NO Service

I'm a former consumer investigative reporter for Post Newsweek TV in Washington, DC. I purchased an Acer Aspire One in September. I liked the netportable except for the keyboard. I purchased a Acrer Aspire One in September shortly after they came out. I was fairly satisfied with it except for the ...

ACER Computers
ACER Does not honor product warranty - very poor quality product

I purchased an ACER Aspire One notebook from Frys Electronics. Six (6) days and 4 logins later the screen became very hot and suddenly showed only vertical colored lines. Frys told me it was a manufacturer issue. I called Acer and they said it was costumer induced damage, and would not be covered. ...