Item listed as available on website. Shipped order was unfulfilled. Shovel was correct, probe was not, Beacon not received (big ticket item). I ordered a Pieps Vector, Pieps Shovel, and iProbe online on from 123 Mountain on March 12th. The item was listed as available at checkout, and my credit ...
On or around April 7, my 16 Y/O daughter was looking for a Canada Goose Winter Jacket. She could not find one available anywhere except at 123Mountain.com. She was told it was available in stock and would take 4-6 days or so for shipping. She paid for it and to this date (August 30th) never got it. ...
I purchased a pair of boots from 123mountain.com early July for use here in Afghanistan. The boots I ordered were listed as in stock. Before I submitted my order, I called 123Mountain just to be sure (it take a while to recieve things here). I was told by a young man on the phone that they ...
They charged my credit card the full amount in advance for a 2012 product and then shipped a cheaper 2011 model for the product I ordered. Also they are unpleasant to deal with. ...
I ordered three items for my splitboard (Order #100009051), two months ago. I've received one item so far. Another item came in, it was the wrong size, wrong color and wrong model. I asked for a return label, they sent me a prepaid, USPS label that was WAY too small. Think DVD box for a pair of ...
I ordered a pair of mittens. Two weeks later, they said they were backordered and never gave me an arrival date. Now a month after my initial order, I have tried to cancel the order, and they have not credited my account (even though they said they did). And I don't have the mittens either. ...