Internet Sales Manager (Isaac Chee... Asian, Male) was extremely rude and condescending and I will never be a customer again. I will tell all my friends, family members and coworkers to never give your dealership any business. I have never met anyone so unprofessional in any type of managerial ...
On June 11 I visited the Honda of Laurel Dealer in Laurel, MD. It was at this time that I spoke with a salesman, Ryan Dunn. Ryan was very professional and pleasant. At this time I explained to Ryan my credit situation and how much of a deposit I would be able to put down on a vehicle. He, acting as ...
When I arrived at Ourisman honda, I had conducted all negotiations with them over the phone and email and had been given what I thought was a final offer. I had asked them if they had the vehicle in the color and specs I wanted to purchase. They assured me that they had. We went in that evening ...
When I purchased my 2003 Honda Accord 1 1/2 years ago I was only given one key (that was chipped where the key was set in the plastic that holds the computer chip), my Mom specifically requested a 2nd key be provided with the cost of the car and was told bythe finance person Mr. Abdul that we would ...
Ok... Now I need to make a decision about my rack and pinion and William leaves without even being professional enough to call a customer to let him know that the call was made. I know nothing and need to know much more. Decisions need to be made. Howard, I'm calling you out. Teach integrity, ...
Ok... Last year, August, I had to spend $1,400.00 on a new rack and pinion on my 99 Jetta. Warrantied for 12,000 miles or 12 months. Well 14,000 miles later I need a new rack and pinion. Not to forget the up-sale they had for brakes and other minor things. I get a bunch of "I don't knows" ...