Geek Squad
Best Buy Incompetent, lack of knowledge, misdiagnosed problems Ripoff
A 1-3/4 year old Toshiba Laptop purchased at Best Buy in July had a hard-disk failure in March. Because it is being repaired under warranty (Best Buy extended) I was forced to use Geek Squad or pay for the repairs myself if I chose not to use Geek Squad. I thought I made a mistake by also ...