My husband called Recreational Factory Warehouse, and the man that answers the call would not allow my husband to explain the problem with the $2,500 heater we purchased with a "life time warranty". After listening to the man my husband tried again to explain and he would not listen and ...
I put a deposit on a new Leisure Bay Spa. The understanding was it would be delivered when I closed on my house. I received a call that my spa was on the truck and I needed to get the electrician out to get the wiring done. I did it right away. Waited for the spa. I was put off by the salesman ...
On 8/14/06 I called Recreational Factory Warehouse to inquire about the warrenty on my pool pump purchased there in May. I was told that the MFG warrented their equipment for 2 years at 100% replacement and 5 years @ 50% replacement and if I had my reciept they would be happy to exchange my pump. ...
In May we purchased a Portable Spa Package, X-Caliber Spa from this company. My husband is on disability because of back, hip and knee problems. The physician thought a spa would help him with physical theraphy and seeing we live so far out, our own would be best. We talked to John, the salesman ...