Double billing for text messaging (both unlimited and pay per use charges) began in August and occurred also in the following months til Nov. 2012 Unlimited texting dropped in August w/o approval ...
I have had phone and Internet service with AT&T Since 2004. When I signed up for their USB Air Card Internet service it was for a two year contract. The contract was for unlimited data usage. I found out in August this year after the initial two year contract was up. That they no longer offered ...
I cancelled the service prior to installation, they were trying to make me install u-verse modem I did not want. They sent it any way. Now in collections for $106.00 because they won't come pick it up. I just got a bill for phone that I don't have $265.99. I cancelled the service with 3 techs and 5 ...
I am being billed two dollars per month for internet services I don't use. I talk to customer service and they are not willing to remove all charges please help me I do not have internet service on my phone so I should not be charged for internet use. Thank you. ...
AT&T's throttling of unlimited internet customers is outrageous and I cannot understand why the PUCs and class action lawyers have not gone after them. You sign up for unlimited internet, you pay the money monthly, then they cut you off full speed when you exceed some varying limited data ...
In talking with aervice rep to get what I thought was a connection problem I was sold a contract for 12 months at $15.00 per month. I thought this was for service to my computer because the internet was running slow also. A computer tech told me the contract was for software. I was on the phone for ...