Highly disappointed in this store and will be doing many reviews on thier customer service. I really liked this company until I recieved a gift and tried to exchange it. THis company is lazy - they never exchanged it. They claimed not to have seen the exchange form. (Even though I wrote on the ...
Tuesday. Oct 23 I ordered 3 complete Halloween costumes to the tune of almost $400.00 inc shipping... I was assured 3x by the phone sales rep that all were in stock, and would be shipped overnite for delivery on Thursday Oct 25 via FedEx... She also said that I qualified for a discount on another ...
I bought two dresses from their company and took it in for dry cleaning after they were worn. When they came back they had changed colors and I was told that it was the manufactures fault and to call them. I called Pyramid Collections, they told me to send the dresses back and they will send me new ...
I purchased a dress from this company, and it was not what was described. The item was returned 2 days after receiving it, which was 4 weeks ago. Now 4 weeks later I have not received my refund. Calling customer service is no help. When I first contacted customer service I was told that it takes up ...