I'm a long time customer of Verizon Wireless. I have been at my current address since December and never experienced a problem with my cell phone. I started having trouble with my service at around April 41. The trouble was with dropping calls. I was able to receive and to make calls. The dropping ...
In January Verizon Cellular charged my bank account in the amount of $547.17 without permission and "unauthorized".in turn, all of my bills that were paid, caused my account to have many overdraft fees ($560 worth). I called Verizon, and I was told to fax over all of my banking and proof ...
On Dec. 14 my cellular service (phone number) was terminated totally and my minutes I had added as well were gone. I was ripped off. I got ahold of a customer service rep.in Georgia which managed to get my phone turned back on again but my minutes Were never returned. I am reporting this because it ...
Ordered 2 new phones from Verizon Wireless online 8/27. Was told by online customer service while checking out that the new phones would be on my existing account and have my existing numbers. 9/8 Received phones. Verizon Wireless made a mistake and created a new account and new numbers. 9/8 called ...
I purchased a Droid X from Verizon Wireless on July 17th and from day one the device kept freezing up and rebooting. After several calls to customer service they said I need a replacement but they were out of stock so I had to wait so I did. On or about my 30th day with the first device my new one ...
On 17 June I lost wireless service, called IT and was told it was my computer, so I purchased a new computer, 18 June was told it was the modem, drove to the store they loaded new modem, and I was able to get online. Went home to discover it did not work, was told it was a bad modem by IT told them ...