Nov. of 2011 I sent a defective phone device to Verizon and receipt a replacement. Up to now on their system it keeps on showing every month that this device hasn't been sent on my side. I have provide tracking # of defective device sent on third week of Nov. 2011. This data has been confirm by ...
I have been working with Verizon Wireless over the last 8 months to resolve an issue with the local area cell towers with regards to poor cellular service. Their technical support immediately blamed my Motorola Droid for the poor service and stated that if I upgraded my phone, then I would receive ...
I have 3 phones and a 2 year agreement with Verizon Wireless. I also have 3g hotspots, etc. My bill is around $350/month. One of the phones on my account (my girlfriend's Incredible 2) started acting really weird. Her screen wouldn't respond to her touch, then sometimes it would, then it would move ...
I had 2 lines the had smart phones, I had the 2 lines and phones for over a year, last month I called Verizon Wireless to change the numbers around. I kept the same number but changed phone, I did the same with the other phone, now I'm told by Verizon that I lost the unlimited data plan that I had ...
Where should I begin... My husband and I changed cell phone providers because my parents not only switched to Verizon and seemed to get great Customer Service and have been nothing but happy but also because I had so many issues with my previous provider. NOW I am wishing I had never CHANGED to ...
My elderly mother (59 yo) has been calling Verizon for weeks now asking that they resolve a strange noise in the line. Verizon has not addressed the concern. My mother's line stopped working today - no one can get through to her (from neither a landline nor cellphone). I called Verizon and they ...