The agent said, "I hear this about AT&T all the time!". "Just AT&T?" I asked. "Yep.", he replied. I have been an AT&T customer for over five years. I moved from Texas to North Carolina over two years ago. At that time I went into an AT&T store and ...
I bought a cell phone from ATT in August with 2 yr contract and warranty and insurance and for last 2 weeks, I have problem with phone which has touch screen and was trying to get customer service to help me, last week before 4th of July I spent more that 2 hours to get to person whom can help me ...
My service with AT&T over the years has been terrible, I have witnessed 2 major emergencies and was unable to connect to 911 both times. They consistently acknowledged dropping 15% of my calls, but refused to credit my bill every month. Oh, and I just love talking to customer service reps who ...
AT&T store sold the Go Phone plan in zip code 85251 and indicated it works in zip code 85251 and 85547. The coverage map on their web-site (https://www.selfincharge.com/webhsc/index. Jsp) indicates zip code 85547 has AT&T "Best" coverage. The nearest coverage AT&T provides is ...
AT&T consistently drops 10%-25% of my calls, then they act like it's the fault of Apple. They tell me my phone hardware and software is the reason my calls are always dropped. I recently had an emergency and wasn't able to call 911 because my phone wouldn't connect. They tell me that service ...
AT&T forgot to disclose the information regarding internet connection when buying MCell. We bought the product hoping that it will enhance our network signal but unfortunately, this did not happen. Their explanation was the internet connection is not fast enough. This is after we bought the ...