I've been using Zipcar for about three or four years now and over the last 12 months, I've probably spent about $3,000.00 in hourly rentals. For the most part on the front-end, my experiences with the front-line workers has been favorable. Over the years there have been a couple of instances where ...
Worst company i have ever dealt with! They misled me about insurance and ripped off money. No complaints process. Unresponsive to multiple emails. No mechanism on website of cancelling membership so they keep taking your money forever. Unbelievably bad service (i.E. None). ...
Zipcar terminated my membership after I reported a non-member using my zipcard without my permission. What gives? Zipcar, you should be encouraging this kind of reporting! My card was taken by my roommate, Gerardo Aguilar, without my permission. I left it at home; he took it and rented a car for an ...
Be aware of joining Zipcar in Toronto, I joined zipcar 6 Months ago, and my experience with them was the worst ever. Within six months they have charged me Late fees more than a dozen of times and two time annual fee and 3 times gaz fees. And overtime i called to see whats going on they told me ...
Zipcar is a car-sharing company where you rent cars by the hour and the fee covers insurance and gasoline. It's a great concept that touts environmental advantages and consumer savings. Their Customer service is great until you scratch a bumper and decide to report it even though the scratch is so ...
Here is the letter sent to Zipcar. To whom it may concern My first experience with Zipcar's reservation system occurred during the first week of January. While checking the site for rental prices, I unknowingly created a reservation for the weekend of January 15. When I later received a charge for ...