Zappos allows easy fraudulent use of credit cards. My credit card number was stolen and used at Zappos to charge $400 fraudulently. This is easy to do because 1. Zappos will ship to any address you want - does not care if it matches the billing address. 2. They don't require the cv2 security code ...
Zappos is the best. I have no idea how they make money with this great customer service but they should be the format that all companies try to rank against. One day shipping and easy returns. Not issues. Good prices. Really they are great. If you have not tried Zappos I recommend that you do buy ...
I called Zappos to experience their legendary customer service. I asked what was the process for buying a suit. The rep began reciting the Zappos return policy to me. Since, ordinarily, suits are all about fit, form and tailoring, I asked if Zappos had relationships with or recommendations for ...
I'd heard about Zappos great customer service but recently when I bought the Pediped Naomi in silver for my 3 month old daughter and they arrived with a small scratch on top I got to experience it first hand. They sent me a replacement pair, no charge and sent me a call tag so I wouldn't have to ...
I have shopped at Zappos for many years, buying dozens of pairs of shoes from them, and referring all my friends to their website. Their excellent customer service is what kept me coming back above all else. Recently, however, I had a problem with the quality of an expensive pair of shoes, and the ...
Zappos has the cutest stuff and I have never had any problems with any of my orders until recently I chose my usual size 7.5 in a stiletto boot and it was just too small. I called Zappos to try to return or exchange it for another size, one size bigger but they didn't have stock. I was so bummed ...