The drawn out and extemely annoying dispute began in January (nearly 8 months ago). The present phone I had at the time was no longer usable, therefor I went to one of Worldcom's freestanding stores to inquire about getting a replacement phone. After being instructed about which phone to get and ...
My husband and I have experienced just about all the problems as reported by others. Slow to recieve and post payments, payments applied to the wrong accounts, phones shutoff for non-payment when Worldcom was the one that lost or misapplied the payments, erroneous charges, billing for deactivation ...
After contracting for 2 new cellular phones in April I received my first bill in September for $114.12 for each account. I paid my bill timely. In November I received a bill with a past due balance on 1 of my accounts. I began trying to contact customer service to no avail. (By the time I began ...
We cancelled our account (two cell phone numbers) with Worldcom back in October. Yet, the phones still had service. Again, we call in November. Yet, service is still on. We call again in February. Service is still on. We periodically use the cellphones to see if service is cancelled. Still not ...
I received an email for a free phone. I requested it. As soon as I got it, it said I had X number of days to return it. So I turned around and sent it back immediately. I never activated it. Now I have a bill for $352.30 that they have sent to collection. They will not let me talk to management, I ...
I signed a one-year contract with WorldCom Wireless in September but received no bills until December. On November 29th, the company sent a notification of delayed billing statements, but the first bill, sent in December was accompanied by a letter questioning why I had not paid previous amounts ...