After reading complaints already posted it's apparent Wordsmart intentionally uses the same abusive and misleading tactics on customers. The 30 day trial and guarantee are a scam. Wordsmart doesn't tell you all conditions of purchase until you've given your credit card info, then it's too late. Why ...
The product would not work properly. We called for a return authorization. WordSmart customer service person -Elly - asked us to try it again and gave an extension of the 30 day trial period. I agreed. Oops. WordSmart's Elly said not to worry - "even if it does not work we would not need to ...
I returned the packet and it is almost 2 weeks over, they never returned my money. ...
I got totally confused when I found so many bad reviews in usacomplaints.com about wordsmart, because today I called wordsmart customer service during whole morning to get an authorization number for returning the product. However, I cannot hear a word from a customer service representitive but ...
My Mom got an unsolicitated call from a guy named Paul Quintana. He seemed to know everything about us - that I was an A/B student, lived on so-and-so street, went to this particular high school, etc. He said that he was a counselor who was going to help me prepare for the SAT, saying that I must ...
I ordered two versions of the WordSmart program for my husband for the 30 day trial. I asked the lady taking my order about the 30 day policy. For example, what if I didn't receive my package until a week or two after I ordered it? She told me that the trial allows for shipping time and as long as ...