Service has been down since the beginning of Febuary. The company cannot describe when the problem will be fixed or even provide any updated information on what the problem is in our area. ...
I moved to the Concord, NC area in July and found that Windstream was the local phone provider. Not wanting to have to add wiring to the house to carry web access I decided to use Winstream DSL. The installer got my voice lines working fine, and got the DSL modem set-up and plugged-in. At that ...
Previous nite, 3/17/09, I obtained a bump at my doorway at 8:55 P.M. 8:55 P.M.!!! It had been a Windstream salesperson (agreement, without doubt). The info on the revenue card was I suppose legit Windstream. What made me anxious was the number about the doorknob revenue substance I requested for — ...
I have been trying to port my land line number to a cell company for aprox 4 weeks with no luck. EVERY time I call Windstream customer service I get a different answer to my questions and problem. I have been lied to, put off, placed on endless hold and bounced back and forth from department to ...
Evidently I'd struck both or three-digit signal that prevents incoming calls. After I named my child she explained which was a note that I had been not taking incoming calls. I named the helpdesk after-hours along with a person having a large Indian accent answered. I told him of the issue and ...
I have taken my concerns and complaint to the phone company that is allowing voicemail professionals to attach charges; without checking into the validity of the charges from me. They have decided they take no action and tell me to call their customer service then they will tell me again to call ...