I was a WildBlue customer and terminated my connection early. I knew of the early termination fee and had no problem with this. I had paid up front over $200 to cover the cost of equipment rental in advance. I was told when I discontinued the service that that amount (less usage) would be refunded ...
I am so glad I can write about a company that has terrible internet service and maybe even worse customer service. Ever since we had Wildblue satellite internet installed we were not very happy. From the slow connection and download speed to their excuses. We went over our "allowed" ...
The WlldBlue customer service sales person assured me that internet service would be much better than Hughes-net internet service.in particular I was concerned about how often the service might go out during bad weather as that happened occasionally to the Hughes service. I was assured that bad ...
I have been a customer of WildBlue internet service for almost 2 years. I have received multiple reasons why I have never achieved the minimum download speed I paid for, much less the maximum! (That is a joke). Their customer service and technical representatives have only been interested in ...