Our payment arrived one day late and when we got our statement they had charged us a $39.00 late fee. We immediately called customer service to request that they remove the fee. The agent said since we had been good customers he could remove the fee one time per year. When we sent our next payment ...
About two weeks ago I received a phone call from someone at Wells Fargo Financial bank about opening a Wells Fargo Visa card. At the time I was extremely busy (just got home from work, trying to walk the dog, and trying to help my wife make dinner) and asked the caller if they could simply send me ...
I want to start from the beginning. I got a loan via Wells Fargo Financial to consolidate some past bills I had. The set up was $35.00 a month and that would be my highest required payment. I looked at my payment due and it was $74.00!! I thought this is crazy. So I called and customer service of ...
This bone-head company sent me a platinum visa when I did NOT apply for credit and did NOT authorize them to do so! It all started with phone calls from 605-782-5252 on 6/14,6/15,6/16,6/18, and the last phone call on 6/19 when he caught me. He said he was from Wells Fargo Financial and was VERY ...
I had a credit card with Wells Fargo Financial for over a year never missed or was late on a payment. Received a letter from them just before my card expired saying that they will not renew my card. A few weeks later received a call from the local branch told her what happen and she said lets do a ...
I have been a customer of Wells Fargo for 7 years. I pay off my credit card every year. I was behind on some of my payments this time due to a few bumps in the road this year. I have always made my payments on time before. I called to get a pay-off amount, which the customer service rep gave me, I ...