I noticed a charge on my credit card for $41.15 for Webroot Software - supposedly for the automatic renewal of antivirus software. I might have bought it some time ago, I can't remember now. I suspect that I did not notice a tiny box and small letters text that had to be unchecked in order to stop ...
I purchased Antivirus and Window Washer software programs from Webroot with 3 years of updates. After non-renewal of the updated definitions service, they crippled my software via an automatic update. This is not fare as the core programs should still be usable, only without updated definitions. I ...
Rip off! Email popped up saying I needed an update. I clicked OK then I get a charge on my credit card. I never had the software I was now purchasing it. I tried to get the refund online. It is not possible. ...
I am going to Fax Webroot today, but I have sent them emails online to which you can't email unless you go to their site. So I did this and they have sent me a reply with incident number and I have requested a refund. I have an incident number and they will be getting that too. ...
I get numerous emails for software and on-line purchases. Most of the time I just delete them. This is what I did with emails from Webroots since I no longer use their software. Recently I recieved an email with "Automatic Renewal" in the header of the email. I did open this one. Much to ...