I noticed an admin fee on bill. I inquired through the web site and they stated it was for "generating" paper invoices. I responded through email and phone that I get my invoice from email and submit my payment electronically. They said we need ACH authorization to remove the fee. That's ...
Customer service is aweful, they try to strong arm you when your talking to and account manager, matt trager for instance is at the top of the list, they should fire him, if it wasn't for him, i would have stayed with waste management, he thinks he works for the mob. Get rid of him, matt trager... ...
I park my truck at the end of my driveway and today i heard the garbage truck so i decided to see if anything bad was going to happen. So i watched him and right as i look outside he threw the top of my garbage can lid all the way over and HIT my truck! I'm furious! If anyone can help me as to ...
I reside in flats, and that I consider the garbage out atleast three times per week, and that I dislike it. Just since there is usually garbage bags all over the waste management container and never inside it! Occasionally i create the time and effort to choose some up, but personally I think it ...
I requested service on May 2. They committed to deliever the dumpster on May 3rd, did not occur, they commited to pick up trash on Mondays which has not occured todate. I have called the call center 8 times, and yet to have Waste Management meet the verbal or contractual commitments. They sent a ...
We have applied this businesses company support support going back ten years just since they're the only real garbage removal assistance available. Within the last couple of years they've doubled their price accusing gasoline costs, that have dropped. After seeking a lowered service bundle and ...