We tried Vonage for a week. I own a VERY busy automotive business in Sacramento CA and this phone system just does not work. We missed countless calls. When customers have called in they reported of our phone just ringing, not going to voice mail or a busy tone. Avoid Vonage. I wish someone could ...
When I originally signed up with the company I was told one thing and received another. I signed up for a phone account that was supposed to only be $14.99 monthly. I was told the contract was only for 12 months and I could cancel at any time after that with no charge. From the second month and ...
On March 27, I decided to sign up for Vonage. However, the website is in maintenance so I decided to call the toll free number (1-800-975-5805) to sign up at around 10:30pm Pacific Standard Time. A person claimed to be "Michael Fong" answered the phone call with a strong accent. I felt ...
Here goes have been through all the terrible customer service experiences that everyone else who deals with Vonage has done. You can however fight them at their own game. I sucessfully terminated service with them with no termination fee. I must say it was a fight numerous phone calls on my cell ...
The service worked great while I had it. Unfortunately the equipment was broken over a year ago (in transit during a deployment, not Vonage's fault). Since then, I've just used them to forward my calls since I lived and worked in Idaho but had a Colorado cell phone number. I intended to buy more ...
On Thanksgiving day I received 5 boxes from Vonage. I never called these people and never contacted them on the internet. I never signed with this company. I called the 866 number and was asked for my number if them got disconnected. I was directed to a Service Manager, Sun. I got disconnected. I ...