I've been a long time customer, and been happy until today. They sent an email soliciting a "be well box", sort of a grab bag, for $13.99 that was worth up to $70. Based on their own website, the value of the products was worth $7.75. And they refuse to give a refund. They say it is ...
I placed a order for Vitacost on 10/24. I received it a week later. No problem. I used my Bill me later account. On 10/29 they charge my account account for $8.26. And they charged my account again on 10/31 for $44.73. I made no such orders and received no product. They did not respond to my email ...
I'dnot suggest one to store within this site. Purchase was terminated on 10/31. Delivered me a notice stating that my credit wouldn't be billed, but nonetheless charged my card on 11/5. Deal experienced. Named them one thousand period plus they stated that it had been an agreement store plus they ...
I placed an order with Vitacost about 45 days ago. I never received it but on the day I ordered, my credit card was charged for the sale. Then I made an enquiry about 3 weeks later and was told that I had to give the shipment 30 days. So I contacted Vitacost again after 45 days and I began a series ...
Vitacost withholds shipping cost for financial gain at the cost to the customer. They acknowledge shipping costs from US but fail to inform of Import Vat. A cost they personally avoid by shipping products to a bonded warehouse in Germany, knowing when these products are moved on the cost will be ...
Be very careful what you buy from Vitacost. Because if you recieve a product from them that is old or defective YOU have to pay shipping to return it for credit. I ordered some Flax seed oil it was rancid and they will NOT pay me back for the shipping cost which was more than the product was worth ...