When I first got Virgin Mobile, I was so happy with their service and how inexpensive it was. Now, I have had so many service problems with them, I wish I could afford to leave and go to another carrier. I am pretty much stuck with them until we aren't so poor, but I would not suggest starting up ...
The term "Customer Service" should not be used in the same sentence with Virgin Mobile, it is non existant. I bought two phones, activated one, my wife decided to wait until I tried mine, I could not make a phone call.in the middle of my yard I could not get a single bar. I tried it at ...
My cell phone stopped working last week fri 11/2. Everything... Making calls. Texting. Email..internet..& I pay $55 month for unlimited everything. When I called they first said they didn't know why & I was transferred to a technician. She was not able to remedy the issue & then so just ...
Motorola Triumph is freezing and not responsive to keys. I'm on my 3rd phone and still same issues. Tech support not supportive and clueless. Have asked for credit and an upgrade to another phone and have been denied. Tech support states the engineers will not allow an upgrade for a non working ...
I bought my phone from Radio Shack in September, and have tried numerous times to contact customer service about needing to reset my voicemail access number because it was forgotten to no avail. Unable to reach anyone at all times of the day. Even at 4 A.M. The line is busy. This is sad. I have ...
I purchased phone and a plan from Virgin Mobile USA 2 months back.initially for 2 days it worked. But after 2 days and till date I am not able to make calls through it. I have made endless attempts to contact customer care and asked to resolve the issue. Those people over phone have limited set of ...