I was sold a Samsung Galaxy Tab at Verizon. I was told it would hotspot 5 computers, I have tried to use it for 5 weeks now and it will not hotspot. I have only been trying to hot spot one. I have been sent a second Tab and it will not hotspot, Verizon will do nothing about this they keep saying ...
I bought a new Blackberry from Verizon 21 days ago. The phone after a couple of weeks of usage started having multiple problems such as the screen going black while I was typing, or the phone constantly froze up on my and I had to take out the battery just to reset the phone. I tried to get a new ...
I have received an outrageous bill. I was never advised that when I changed my service to a different type that I had to pay for almost two months in advance. During the time that I changed my service for two months I have had overages. This is something I never had before. I had change before but ...
I have Verizon as my cell phone provider. (3 phones) my average bill is $200 a month) as I was in Italy, a payment was made on billpay automatically, but they posted it to the wrong account. They suspended service and when I returned I had no phones. Thereafter I was reconnected with a charge of ...
We returned our non-working phone to Verizon Wireless for an exchange. The individual we spoke to walked us through the process, made it clear it had to be returned within five (5) days, or there would be a restocking charge (another scam they have going). So we sent the phone back in the postage ...
Verizon Wireless doesn't care if you are experiencing financial difficulties which is why, I couldn't pay my bill for the past two months I have told them my problem but they placed the account with a collection agency. Verizon reported it to my credit file and wont me to pay their collection fees. ...