I need to speak to someone in customer service at Verizon Wireless. Please contact me through MeasuredUp so we can speak. I have a question about my billing for my account and service for my phone and also have a complaint about the product. ...
I upgraded to a Droid 3 in late September. Over the following 2 months I noted that even after I powered it off for the night it would power itself on. It wouldn't unlock for incoming calls. Since then, Verizon has sent me three replacements, all refurbished. Lemon, lemon, lemon: Replacement 1, ...
I have been working with Verizon Wireless over the last 8 months to resolve an issue with the local area cell towers with regards to poor cellular service. Their technical support immediately blamed my Motorola Droid for the poor service and stated that if I upgraded my phone, then I would receive ...
Leased a cell phone through Go Wireless in Sedona AZ on 13 December and was told that if for any reason I was not happy with the phone, I could return the phone within 30 days with no penalties attached. On 14 December I returned the phone telling the manager of the Go Wireless store that I was ...
I recently received a warning (after the fact) that my allowable plan minutes had been exceeded. Verizon Wireless (upon my contacting them) offered / advised me to "upgrade my plan" and that they would drop the overage charges of $200.00. The upgrade was a measly $20.00 after all. I ...
I recently ordered a cell phone with www.tigerdirect.com for Verizon service. The phone order was fumbled, so before it was received, I cancelled it. Tigerdirect confirmed cancellation and receipt of the phone. This was in November 20th. Today, December 17th I receive a bill from Verizon wireless ...