We bought a cell phone, and a 2 year contract. Our first bill was overcharged by $50.00. Our second bill was overcharged by $100.00. The sad part is everytime we called the customer hotline, the representatives were rude, and had no clue on how to do their jobs. Also, we got a different story ...
When I first got my Verizon Wireless cell phone service, I lived in central Phoenix. Everything was great. I had great reception, I was happy with my plan, etc. Then I moved to the Foothills this past Aug. The day I took the apartment I tried to call the office to report an issue, but I had no ...
I resently bought a verizon phone with their long distance, for a trip from Duluth Georgia where we bought the phone and the card that was supose to allow us to call Long Distance. The dealer knew we were going to Yuba City, California to get married. Once out of Georgia we found that our phone no ...
I am writing to inform anyone who has a Verizon Wireless account to think twice about signing any new contracts or doing business with them in the future! I have their service in Wenatchee Washington and got moved to another area in Washington state where they cannont legally offer me service. I ...
Twwo years ago verizon (who at that time was Bell Atlantic) came to my office to promote their wireless phone service, which was a great place to market their product as my office was a Real Estate Office. At that time they had a good promotion for the companion phones so I took advantage of it for ...
I have been a 10 year customer with Verizon Wireless and recently they have been overcharging me. They promised me $154 credit in 10/01 and a rerated bill on 11/3/01, all which have not been done. I have been contacting them via phone, fax and email every other day w/no resolve. I will continue my ...