I upgraded with Verizon Wireless on 7/5 and got a new iPhone. On, or around, 8/1 I plugged the charger into the iPhone charging port. The next morning the iPhone was not charged and the port was blackened. I took the phone immediately into the Verizon store where I had received it. They agreed the ...
I went to the Verizon store in Costa Mesa, CA because my phone was not working properly. They agreed to send a replacement (phone, not battery) by mail. I received it, and recycled the old phone. When I received my bill, Verizon had charged me $449.99 for unreturned equipment. No one told me I had ...
My husbands year old droid telephone broke and was unusable. He went into what appears to be a Verizon Wireless store. He was told by the employee that his phone was unavailable, so he purchased the model the employee told him was the closest to the droid. My husband paid over $200.00 for the new ...
I purchased a phone from someone. But before I physically purchased the phone I called CS to make sure the phone was not restricted. & was told it was clear to purchase. I purchased the handset. Only to resell it. When I met the potential customer to purchase the phone. I was approached by a ...
My phone battery was dying on me so as a Verizon Wireless customer, I walked into the Westwood store near UCLA campus to buy one. There were only two customers ahead of me and when they left, this woman wearing a yellow jacket asked what she could assist me with. I told her I needed a phone battery ...
We have been loyal Verizon Wireless customers for at least fifteen years. Imagine our surprise when we ordered a new phone and agreed to a new two year contract through Amazon Wireless and received an e-mail from Amazon listing a $30.00 upgrade fee. We were told by Amazon that the fee is on the ...