My trek with Verizon began in November when I obtained Fios service to include television, internet and telephone. It never worked correctly despite numerous calls where I would spend literally hours attempting to get a real person and eventually when I would they were more often than not extremely ...
I was charged $5.49 dir assist nv $1.65 usf carrier admin fee $. 36 TAX, TOTAL=$7.5 for 1 min calling t0 101 515-8000 by Verizon on 5/17/08. I have reported to FCC. ...
I have been trying to call Verizon for days... You get put on hold for up to two hours sometimes and still no one answers... They cant want their money to badly if they cant answer to hear your concerns about their errors on your bill... But I’m sure they think they never make errors! I'm sick of ...
Verizon messed up my bill 4 months out of 12. I paid in full each time I received the bill, but called to discuss and expected a correction the next month. Each time I called, the land line department blamed it on the wireless department, and vice versa. More than once, they 3-wayed me with both ...
Verizon offered a $99 19" HD TV with their triple play. I got the service November and here is is March and no TV. I have called monthly and talked to promotions who sends me to eligibility who says everything is fine and they will send the information to promotions. Bottom line - no TV. ...
Canceled services (month to month prepaid) internet and fiber television. All equipment picked up by company employee in good working condition. Services canceled 20th of the mont. Billing showed refund but company continued charging next months internet services. Told would be corrected. Company ...