I was a manager with Verizon in NY for 20 years. I could not say anything when I was there for obvious reasons. When they laid me off for reporting workplace violence (they made up other reasons of course) it destroyed my family's financial future. I was part of a force reduction in 2001 and still ...
After repeated phone conversations and promises from Verizon to call back (which never happened), when problem was resolved. I had to threaten that I will take the account elsewhere, if problem was not resolved, they finally worked on the problem and resolved it. ...
Verizon raised my long distance rate of. 16 per minute to $5.46 per minute because of a late payment. Without any notification they raised the rate instead of disconnecting the service. I was late on a payment earlier and they disconnected my service. Verizon has no rules to follow and is very much ...
I am complaining about the wireless phone service we don't have. We live in a fairly remote area, but the surrounding areas have wireless phone service. I have complained to Verizon on the local level, and through Customer Services. To get any service, we have to get into the car and go two and a ...
This is a copy of the review I left on Google Maps: I recently had the privilege to get screwed by Verizon. I ordered Verizon DSL on June 26. The activation date was July 6, and still had no connection on July 10. Between the 6th and 10th, I endured hours of the outsourced technical support and ...
Verizon, On March 10, we arrived home to find our line had no dial tone. After 6 days, and many delays and reschedules, Verizon got our phone service back. Then, our DSL service was unavailable. We used many cell phones minutes to fight with verizon. WE waited and wasted a weekend. We have been ...