I just wanted to make it known that I recently observed a US airways employee report a traveler to TSA for security reasons. The apparent reason is that he ordered more than one beer at a time. I observed that TSA agents showed up at the request of a USAirways employee who was reporting that a ...
I purchased a ticket in October for a flight in February.in January, I learned that I needed to change the date of my return. I found the flight I wanted and learned that the fare was now $60 lower than what I paid. I felt I was due a credit or a refund, since had the fare gone up, I would have ...
I had been arranged on the trip from OIA to Philadelphia having a connecting flight to RI. Today I've not flown since pre 911, it's transformed! We boarded the program promptly 7:05 but we lay about the Tarmac until after 9Pm. Well my connecting journey was to abandon at 10:45 around Airways. ...
My wife and I were flying back from a trip to Cancun, and while at the ticket counter in Cancun Mexico, your USAIRWAYS ticket agent asked if we would like to upgrade to 1st class for one of the legs back to Spokane Washington. She told us that the cost would be $100 — we questioned her to be ...
I sent the following letter via email on April 27 (using the online customer service form, which is listed as the preferred method of communication). Though the Web site states that written complaints are being processed in 3-4 business days, I’ve received no response to date - June 2. I am writing ...
I am in receipt of your letter dated July 15 indicating that USAirways is unable to compensate my fiancé and I for the costs that we incurred during our horrible vacation that we booked through USAirways. As mentioned in my earlier email, this is unacceptable and I am seeking and requesting ...