USAA sent an inspector out to check for hail damage on my roof. The inspector found no hail damage but put chalk marks all over my roof without my permission or without telling me he was going to put the chalk marks there. I asked him and later USAA to remove the unsightly chalk marks and they both ...
I recently joined USAA to take advantage of the supposed benefits to military members. I have found that you must be careful when dealing with USAA. My wife deposited her paycheck at a UPS store, as directed by USAA, and found that USAA will not release those funds for a week. Direct deposit is ...
I'm really disappointed with USAA. After more than 20 years with never a claim, I was rear-ended while stopped in traffic by a car traveling at 50 MPH. My car was totaled and I ended up with whiplash and surgery. I was stiffed for $3K to $4K on the value of the car. USAA told me that my car ...
I concur with other posters on the incompetency of USAA. DO NOT use them for their mortgage services. Movers advantage may be responsive, but the loan department could not care less. You would think that a veteran and officer would get better service from a military-affilliated organization, ...
I just recently went back to USAA after my first bank account was closed due to accounting mistakes. I just got married and deploying again in Dec. Well while I was training in NJ, my wife took her POA and went and opened a Joint-Account for us on Nov2. So when I came home on the 8th we went to the ...
I have had USAA auto insurance for years and years. Like many, many other people right now, I have no job. I am disabled and live on social security disability of less than 10,000 a year. I have been late on my insurance payments but I have always paid before the final due date. November 9th I got ...