I have had my card with them for almost a year when i received a refund from my cell phone company for 600$ for my deposit. When that hit my account was red flagged and marked as potentially fraudulent. I called them about it and was sent to their risk management team to solve the issue. Well that ...
Signed up for the card enrolled in direct deposit on feb 3 my ssi deposit posted for $1679.00 they then blocked my card and when i called they said i had to call risk dept. So I asked for risk dept. Number she put me on hold for 10 minutes then returned and said she did not have the number and that ...
Upside refuses to issue credit to my card has effectively stolen over $150.00! I had a routine purchase return to Sears. Sears immediately credited the purchase back to my Upside Card. A week later I called Upside, as the credit had not reflected. The girl I spoke with hung up on me in the middle ...
I tried to buy a $14.50 ticket to a Fandango and the card did not honor it. I can't get any support by emailing them, nor by calling since I have called and have been put on wait on the phone for 58 minutes (almost one hour). They keep saying there is no one available and hold for the next ...
This company lacks in customer service. I have an UpSide pre-paid credit card. Allegedly, one can do direct deposit and account to account transfers on this card. There is an account that essentially acts like a bank account. My parents transferred more than $1,200.00 to this card to assist us. ...