I went to this UPS Store on Friday, 12/18, intending to mail Christmas gifts to Montreal. The clerk locked the door behind me, even though it was 20 minutes until their posted closing time. There were two other customers ahead of me, and the clerk was obviously having problems with the ...
The week of March 16, I shipped a high-end stereo unit (B&K AVR507) to Colorado. I had sold the unit on eBay and was shipping it to the winning bidder. The individual who received the unit immediately called me to notify me that it had been damaged in transit. He took photos of the box and the ...
On Feb 3, I shipped a package from the UPS Store on Floyd Rd in Austell, GA. This was a fairly expensive piece of medical equipment. The employee at the store advised me to purchase insurance on the package, and they packed and shipped it. When the package arrived in New York, the equipment was ...
On 3/23/07 I went to this UPS location to have my package shipped internationally. The customer service rep, Sandra, informed me that the total cost to mail my package with insurance through UPS was $103.00. Eleven days later, the United States Postal Service returned my package to my door because ...
As a start-up business owner, I opened a P.O. Box with the UPS Store and used it for three years. When the UPS Store almost doubled the price of my P.O. Box, I decided to move my address to a regular mailbox. After I stopped service with the UPS Store, I found out what a bad deal their P.O. Boxes ...
I found out the hard way that somewhere along the line in their merger, UPS did not require UPS Stores to inform UPS package recipients that they can refuse packages without being charged. Over the last couple of months, I used the convenience of my local UPS Store to return two unopened, refused ...