When my husband and I bought into UVC in June it was promoting an airfare guarantee of up to 5 years program through their partner Travel Escape Club. Now, UVC is not honoring the program, though we have this in writing. When I spoke with the sales manager at Villa Del Palmar Flamingos, he was ...
Universal Vacation Club lied during the presentation and sweetened the deal with a Free Summer Week. Yes, they said entirely free, no maintenance fees. Turns out the other name for the Free Summer Week is a Gold Week which requires a maintenance fee. They say they never heard of a Free Summer Week. ...
Bought time share at new hotel, have not been able to stay at new hotel for 3 years. UVC tells me only a portion (35%) of the hotel (via del arco) is open to the time share holder. Oops, forgot to mention that during the sales pitch. Totally poor customer service... Don't stay at a villa resort / ...
We went to PV Mexico for our first all inclusive family holiday. Upon arrival at the airport we were greeted by a person who said we could have reduced prices for activities and free taxi fares providing we go to a "breakfast & presentation" with no obligation to buy at the Villa Del ...
We bought a unit at Los Arcos and we can never make a reservation to use our week in a 2 bedroom unit. We have two years now deposited because they never have any space. I think the developer is hogging all the two bedrooms for promotions to get new buyers. I have tried for three years now to use ...
I've a mounted week timeshare with UVC, in the Apartment Del Arco resort in Cabo San Lucas. My spouse and that I were planned to remain our week in the resort, but I'd to stop about the day-we were designed to abandon. I named the motel assistant four times later, and discovered they had hired my ...