Orlando is not only refusing to refund tickets which they have admitting were voided but are in fact charging 2 additional tickets which were never issued nor asked for. These charges did not occur until AFTER the initial request for a refund for the voided tickets had been made. ...
This incident happened during our visit to Island of adventures theme park, Universal Studios Orlando. We had just finished our ride at The Amazing adventures of Spider-man, when while leaving the vehicle my husband realized that his wallet had somehow slipped out of his shorts pocket in the ...
My name is Denise Lodge and I live in the Tampa Fl area. Yesterday, the 22nd. Of Nov. I took my 2 daughters, my grandson and his friend to universal studios, orlando to celebrate my Grandsons 17th birthday. The day went well, until there was an incident while the two boys and the aunt waited in ...
While enjoying the 2 parks during our holiday in orlando, at the end of one day there, a rep asked my husband to fill out a survey, to which he kindly declined, a second survey rep, came over and said sarcastically " have a nice day sir, you black bastard" he thought we did not hear ...
We booked a vacation for the kids for 3 days. As usual they are all upfront payment. At the Airport we were stranded for 2 hrs late in the evening with hungry kids. A unpleasant start after a long plane ride. And after repeated calls all we got was a - This is a CALL CENTRE. Probably the AIRPORT is ...
We saved and looked forward to this vacation for a year. What did we get for $700? This is what we got! A totally rotten day. Lines were so long that folks were getting sick from heat and wait. You couldn't walk through any area without feeling like a herd of animals. My husband and I left by 3 ...