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Universal Fidelity, LP
Found 50 reviews / complaints
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Universal Fidelity, LP
Legal succesor of Holywood Video/Movie Gallery inc. Charging for non existent late fees to a company that went bankrupt three years ago

In April I received a collection notice from UFLP for a non existing debt of 41 dollars for late fees on seven movies I had supposedly rented from Hollywood Video store on seven different dates in 2009. I called the UFLP phone number and explained that I did not owe such money. I also explained it ...

Universal Fidelity, LP
Rip-off

Universal Fidelity, LP is a collection agency trying to collect on unreturned movies from Hollywood Videos fromj March (over three years ago!). Since our local store in Gilbert was shuttered, we returned the movies to a store in Mesa which was still open. When I asked the manager if we needed a ...

Universal Fidelity, Lp
HOLLYWOOD VIDEO Received a bill for $56.64 claiming that this amount was owed to Hollywood Video which was incorrect. I paid my bill on July 03 and closed the account with Hollywood Viideo the same day. There

Received a bill for charges which I did owe. These charges were from Hollywood Video which is NO longer in business for $56.64 a few weeks ago. After research, I find that this said amount was paid-in-full on July 03 and the account was closed out the very same day. What a Rip-Off. I tried to ...

Universal Fidelity, LP
Hollywood Video / Movie Gallery, Inc. Sent me a bill from collections for $19.16 from 06/18/09 for movies supposably I rented, never ever rented or watched

I received a letter from Universal Fidelity, Inc. On March 20th, (legal successor of Hollywood video) saying that I have an amount due of $19.16 for movies from 06/18/09 and 06/12/09 that I have never rented. I have always paid any late fees I've occurred. I tried calling them, left a message and ...