UPS has figured out some clever ways to avoid paying claims. We recently filed our first claim for lost or damaged goods in 42 years of business operation. We purchased a highly valuable and sensitive piece of test equipment utilized in repairing aircraft instrumentation. After calling UPS and them ...
I paid $78 for next day air shipping which is supposed to get to a place by 10:30A.M. 11:30A.M. Rolls around, I call customer service and they tell me that there are zip code exceptions to that guarantee. I use UPS World Ship software to process my orders and there was no indication that this zip ...
I was patiently waiting for my new cellphone from T-Mobile to arrive via UPS at my home in Brooklyn, NY. My usual UPS driver rang my bell and delivered my obviously re-taped cellphone package from T-Mobile. As anyone can guess, the box inside the envelope contained everything but the phone. The ...
UPS has lied about two delivery attempts they never made, and then sent the item back to the sender AFTER I have called customer service to ask why a second attempt was never made, and specifically requested for delivery the next day! ...
I requested a bundle from Newport News on 6/24/08. Newport News stated the bundle was delivered on 6/26/08 having a 5-7 day ETA. Must have been here 7/3/08 in the newest. After I examined the following number about the advantages site it stated IN-TRANSIT. After I named the following range to their ...
I shipped a package to Mexico from Berkeley. Yet, I was told they couldn’t take it, because I was missing customs forms. I got it back and it sits in the garage. But now, I find that UPS has turned me to a collection agency, wanting to be paid for a package that never left the city — let alone made ...