On September 1, my phone switched to "roam" and analog while in my home area. I called customer service a total of 8 different days, each time, they were unable to resolve the problem. I told them I couldn't use my phone, and they disagreed and said I was welcome to use my phone, I would ...
I got my tracfone 15 months ago to use when driving to Houston to visit for all the reasons everyone else uses this company - no monthly bill, ease of use, etc. I had trouble activating it initially, but spoke to 2 people who were Americans & spoke regular english - they even gave me 30 free ...
I purchased a phone from tracfone. When your purchase a phone and refer a friend, you and that friend recieve upon activation 100 free minutes. I did just that and we are still waiting for our 100 free minutes. 27 emails and numerous phone calls have only provided me with weeks of frustration. When ...
I am still having trouble on porting my number/service to TracFone. It was the same as in my last report to you however, I lost it and told them what they have to do within the next 24 hours. The supervisor that I spoke to briefly was Stephanie. ...
I tried to purchase time (months) and air time on TracFone web site. Had to pay with cc first. Had problems, would not accept codes. Called 800 number. Tracfone would not provide what was advertised no satisfaction. Everyone at TracFone I talked to was beligerent, ugly, & intransigent when I ...
I received a defective phone and was told to return it to the warehouse. I was told that I would have it back in 5 days from the time they received it. I shipped it on March 29, through UPS. I tracked it and they received the phone on April 1. I waited a week and then called them because I hadn't ...